Roots and Blues - Refund System
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Year
2023
Services
Development
,
Design
,
Intro
Developed and implemented refund strategy for their complex refunding after the Roots and Blues festival was cancelled in August 2023 due to wildfires.
About
Liasoned with third party ticketing platform on RB's behalf, providing consulting services.
Designed and implemented new database system for sales data in Airtable.
Designed and developed refund survey linked to new database in Bubble.io, where each patron received a unique magic link to a survey where they could view
Created refund real-time reporting views for staff.
Created processes for efficient and accurate data pass-over to accounting.
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